Tuesday, May 21, 2013
At Home Plate
MLB.TV up to a good start - not!
Written by Bjoern Hartig (Contact & Archive) on April 06, 2010
  

You get the feeling you are in a scene from Groundhog Day. It's opening day and the MLB.TV forums at MLB.com are full of people complaining about bad service. Here a few highlights:

  • The NexDef plugin that gives the highest quality does not run on machines with Windows 7.
  • Someone in Canada got blacked-out of the Mets game.
  • Condensed Games are just extended highlight reels, but people want every play.
  • Ongoing live games do not start from the beginning.

...

Add server errors, moderators giving out hardly any information on the reasons of the problems and what is being done to fix them and apparently constant deleting of post of unsatisfied customers complaining in moderate terms, and MLB.TV again managed to spoil the start of the baseball season for many fans.



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